This Privacy Policy outlines our commitment to safeguarding your personal data and explains how we collect, process, and store it. We are dedicated to ensuring transparency and security in our practices. Should you have any questions or concerns, please reach out to us via our designated communication channel.

Objectives

To define our approach to personal data management.

To ensure compliance with data protection regulations.

To uphold the privacy rights of data subjects.

To maintain high standards of data accuracy, completeness, and quality, with clear definitions of data sets and products.

Scope

This policy applies to all activities of the organization, covering data collected directly from individuals. It encompasses the management of system inputs, processing, and outputs to ensure alignment with organizational objectives while safeguarding data integrity. This Policy may be updated from time to time.

Collection and Consent

We may collect various categories of personal data when you engage with our services, including:

Website Interactions: Data such as cookies (when permitted) and basic identifiers during interactions. We may also use analytical tools.

Product Users: Information relevant to service updates, customer support, invoicing, and administrative functions.

We commit to take reasonable steps to verify the accuracy of your information received at the point of collection.

Automated Data Collection

Certain data may be automatically collected during your visit to our website, such as your IP address or device type, for analysis and improvement purposes.

Methods of Collection

We utilize automated methods such as cookies and other tracking technologies in line with applicable laws. Online form is available provides flexibility to fill up contact information.

Use of Personal Data

The personal data we collect is used primarily to provide the services requested by you and/or ordinary course of our work. We do not sell or share your personal data without your consent, unless required by law or for service fulfilment.

Consent for New Purposes

If your personal data is to be used for new purposes not previously disclosed, we will notify you and seek your explicit or implicit consent before proceeding.

Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

Security and Retention

We employ a variety of security measures to protect your personal data from unauthorized access or threats. These include strong encryption, secure data storage, and strict access controls throughout the processing lifecycle. We will retain your personal information for the time necessary to fulfil any legal or business purposes.

Third Parties

Our relationships with third-party service providers are governed by robust privacy agreements. We regularly assess their compliance to ensure they uphold the same standards of data protection. Any third-party involvement is subject to strict protocols to maintain data integrity and security.

Disclosure and Consent

We inform data subjects about potential disclosures to third parties and obtain their consent, particularly when dealing with sensitive data. We only disclose personal information with prior consent, in line with the original purpose for which it was collected.

Breach Notification

In the event of a data breach, we follow a defined notification process that complies with relevant laws and ensures affected individuals and regulators are promptly informed.

Record-Keeping and Transparency

We maintain accurate records, promoting transparency and accountability in our data management practices.

Legal Compliance and Business Transfers

Personal data may be disclosed when required by law or during business transfers. In such cases, the receiving entity will adhere to the same data protection standards to ensure ongoing protection.  

Your Rights

Under data protection laws, individuals have specific rights over their personal data, including:

• The right to access, correct, or erase data.

• The right to restrict processing.

• The right to data portability.

To exercise these rights, please contact us through our designated channel. Please allow us reasonable time to respond and effect any changes.

Monitoring and Review

We regularly assess our data handling practices to ensure compliance with legal requirements and industry standards. Any changes to this policy will be communicated, and continued use of our platform signifies your acceptance of the updated terms.

We also have processes in place to handle any inquiries, complaints, or disputes related to data privacy, ensuring timely and effective resolutions.

Contact information

Please feel free to contact cs@sunline.cn.